Last Updated: January 2025 | Applicable to the Bangladesh market
The 808 platform places the highest priority on the privacy of users in Bangladesh and we are fully committed to protecting your personal information. This privacy policy explains in detail what types of information we collect, how it is used, and how securely your data is stored. We encourage you to read this policy carefully before using our platform, as it will give you a clear understanding of your rights and our responsibilities. If you do not understand any part of this policy, please contact our support team and we will be happy to explain it in plain language. 808 believes that transparency and trustworthiness are the foundation of a long-term relationship.
When you create an account, we collect your name, date of birth, email address, mobile number, and Bangladesh address. This information is used to verify your identity and keep your account secure. A copy of your national ID card or passport may be requested for age verification, and it is stored with complete security. We never sell or transfer this information to third parties without your consent. All information provided is protected with industry-standard encryption technology.
Information about which pages you visit on the platform, how long you spend there, and which features you use most is collected automatically. This data helps us improve the platform experience and tailor content to your preferences. Your device type, operating system, browser, and IP address are also logged for security purposes. This information is analysed without revealing any personal identity and is used solely for service improvement. We use cookies which can be managed through your browser settings.
Necessary payment information is collected during deposits and withdrawals, however full card numbers or bank account details are not stored on our servers. All financial transactions are processed through secure third-party payment gateways that adhere to their own strict security standards. Your transaction history is stored in your account and can only be viewed by you and authorised staff. To comply with anti-money laundering laws, it may be legally required to provide certain transaction information to regulatory authorities. In such cases, we always comply with applicable Bangladeshi law.
808 never sells your personal information to advertisers or any other commercial entity. However, limited information may be shared with trusted partners such as payment processors, identity verification agencies, and technology service providers for the purpose of operating the service. These partners are bound by strict confidentiality agreements and may only use the information for specified purposes. In cases of court orders or legal obligations, information may be provided to the relevant authorities. In such situations, we always strive to protect your interests and will notify you if required.
Your information is retained only for as long as necessary to provide the service or to meet legal obligations. Even after an account is closed, certain information may be kept for a specified period in accordance with regulatory requirements. If you request that your information be deleted, we will arrange to delete the maximum amount of data legally permissible. Deletion requests can be submitted through the support team and are typically processed within 30 days. We regularly review our data retention policy to ensure unnecessary information is deleted promptly.
The 808 platform uses cookies to enhance your browsing experience and maintain login sessions. In addition to essential cookies, analytical cookies are used to help monitor platform performance. You can disable cookies at any time through your browser settings, though some features may not function properly as a result. We do not use tracking cookies that monitor your activity on other websites. For more information about cookies, please contact our support team.